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  • When will I receive my order?
    Once your order is made and received, I will post out your order on my next available working day, using the delivery method you have selected. If you wish for your order to be sent out on a certain date, this is no problem but you MUST message me first via the contact page to ensure I have that date available. You may wait up to 7 days for your order to be posted out to you.
  • Do you offer local delivery?
    If you live local to Hornchurch, Essex and would like local delivery then please message me and order another way. There may still be a charge depending on your postcode. If you are looking for Giant Cookies to be delivered, then please go to my contact page as they are no longer available via the website.
  • How long will my cookies stay fresh for?
    Roughly 3-4 days. After a few days you may want to stick them in the microwave for a few seconds to make them soft and gooey again!
  • Do you do gluten free or vegan cookies?
    Not yet, but I may do soon!
  • Can I still order your cookies if I have a nut allergy?
    I have nut-free flavours, however, I can not 100% guarantee that there will not be a trace of nuts in my cookies! Please notify me if you have any allergies and I will do my best to cater for you.
  • Do you do special requests?
    If there is something different you would like on your cookie and you cannot request this through my website, please message me first and I will confirm if I am able to fulfil your request.
  • What are your collection times?
    If you have selected collection, please message me to confirm a collection time. This will usually be 2:30pm or 6:30pm weekdays and 2pm weekends.



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